AIVEXA ("we," "us," or "our") is committed to protecting the privacy of individuals and businesses that use our automation systems. This Privacy Policy outlines how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information when you use our services:
- Personal identification information (name, phone number, email address)
- Business information (business name, GST number, trade details)
- Transaction data (sales records, purchase entries, payment information as entered by users)
- Communication data (WhatsApp messages and voice calls exchanged with our automated systems)
- Device and usage information (device type, interaction timestamps)
2. Purpose of Data Collection
We collect and process data for the following purposes: to provide and maintain our automation services, to process and respond to user requests and commands, to generate reports and analytics for the user's own business, to send system notifications and confirmations, and to improve our systems and user experience.
3. Data Security Practices
We implement industry-standard security measures to protect your data, including encrypted data transmission and storage, secure cloud infrastructure with access controls, regular security assessments and monitoring, and role-based access controls for system administration.
4. No Selling of Personal Data
AIVEXA does not sell, trade, or rent personal information of users to any third party. We do not share your data with external parties for marketing or advertising purposes.
5. Compliance with Indian Regulations
Our data handling practices are designed to comply with applicable Indian laws and regulations, including the Information Technology Act, 2000 and related rules. We are committed to adhering to evolving data protection standards.
6. Data Retention Policy
We retain user data only for as long as necessary to provide our services and comply with legal obligations. Users may request deletion of their data by contacting us at the details provided below. Upon termination of services, user data will be securely deleted within a reasonable timeframe.
7. User Rights
Users have the right to access their personal data held by us, request corrections to inaccurate data, request deletion of their data (subject to legal requirements), withdraw consent for data processing, and receive information about how their data is used.
8. Cookies & Third-Party Advertising
Our website, including the free tools section, may use cookies and similar technologies to operate correctly, remember your preferences, and measure site usage.
We may also work with third-party advertising vendors, including Google, to display advertisements on this website. Google and its partners use cookies (such as the Google DoubleClick cookie) to serve ads based on a user's prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet.
You may opt out of personalized advertising by visiting Google Ads Settings, or opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
We may also use analytics services (such as Google Analytics) that use cookies to collect anonymous, aggregated information about how visitors use our site, which helps us improve our tools and content. This data is not used to personally identify individual visitors.
9. Important Disclaimer
AIVEXA provides digital automation systems and does not directly process financial transactions. All financial data entered by users is managed within the user's own account and is the responsibility of the user. AIVEXA acts solely as a technology service provider.
10. Contact for Privacy Matters
For any privacy-related questions or requests, please contact us at: martnest01@gmail.com